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Our technical specialists are always available to assist our customers in understanding the capabilities of our systems and software. WipWare prides itself in providing ongoing technical support in-house and on-site. A two-day training workshop on WipWare’s WipFrag software was conducted with Hayden Materials, and host Austin Powder, in Elizabethtown, Kentucky. The WipFrag team visited a local […]

When acquiring image samples each image should: Contain an easy to read scale (two for tilt correction). If using two scales, both should be horizontal. Be high definition – Not necessarily high resolution. Never be taken with a wide-angle lens. Contain clearly visible particles (if you can outline each individual particle, the software can too). Have […]

It’s always nice to be able to take in some local scenery and enjoy the trip, even when it’s business. As our Technical Specialist made his way to the Thyssenkrupp installation site in Lovelock, Nevada, he had the pleasure of enjoying Nevada’s landscape through Reno, Nevada.  From June 19-21, our WipWare Technical Specialist was on-site […]

WipWare representatives Thomas Palangio and Thomas de Sousa were on site at Peña Colorada Mine at Minatitlán, Colima, Mexico at the end of March to install and commission WipWare’s Solo (Online Conveyor Particle Size Analysis) System. After installation, the system was able to successfully establish connection to the Peña Colorada network. The installation and calibrations […]

On March 12,  Marty Wanner, our Technical Specialist arrived on-site to commission the WipWare SOLO (Online Conveyor Particle Size Analysis) System at the Meliadine gold development project in Nunavut Territory. The Meliadine mine is located near the western shore of Hudson Bay in the Kivalliq District of Nunavut, about 25 km north of Rankin Inlet […]

Rio Tinto Fer et Titane (RTFT) has been processing ore from northern Quebec for more than 70 years. It is a world leading producer of high-grade titanium dioxide feedstock. This product is commonly used as a pigment to whiten a range of products such as paint, textiles and paper. It also produces iron and steel used in […]